Can you send me the driver? I need a service manual to check for potential problems, so can repair it ourselves. Please try to change a new battery first if needed. Feedback We appreciate your feedback for your Genius product user experience Support geniusnet. But if the problem is the same, it is a hardware problem on the product.

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How do I solve this? It is brand new, I bought it from Amazon, how do I get a replacement?

Genius SlimStar i815 Wireless keyboard combo launched in India by Inspan

If your order qualifies for a return, then the return shipping costs will be borne by us. What can I do? We have some problems with your product.

Subscribe to Offer Alerts. I cannot find the driver that supports my device, I am hoping you can develop a driver which can work with the latest versions of Windows and other systems. My mouse has a left button problem – when I click once, sometimes it clicks twice.

How do I solve this problem? The double click is slimsatr button switch problem if you did not use any other firmware to update it. Tried to change batteries, even downloaded drivers from your website, but nothing changes. My keyboard creates an unusual code when typing, how to fix it?

In case you observe such a mismatch, please report here and we will try our best to get the right information posted on our site as soon as possible. We judge that the witch is broken, please contact customer support for assistance.

Genius SlimStar i Stylish GHz Wireless SLIMSTAR I B&H

It may be a USB slot problem. I do not read Spanish nor understand why the symbols on the keys do not appear on the screen. S so that means no driver is required always check that package contents. Please enter mobile number Skip. Please produce the original invoice at the service center for quick assistance.

Sometimes the wireless mouse cursor jump randomly, it’s possible the AP router Slimtsar router and receiver use the same frequency or a battery low problem will cause the receiver frequency to be affected. No deliveries will be done on Sundays and National Holidays.

We appreciate your feedback for your Genius product user experience.

Genius Product Support – SlimStar i

If yes, there is no need to install a driver. But if the problem is the same, it is a hardware problem on the product. We will get back to you within 48 hrs of receiving your request. The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal.

If yes, move the AP router farther away from receiver, and also move the mouse closer to receiver. Please read the Return Policy for more details. Payment Options Following are the available modes of payment.

Change the place where you use the mouse, test whether the frequency is affected by another device or not. Feedback We appreciate your feedback for your Genius product user experience Support geniusnet. Preserve invoice copy for warranty and future references. As soon as this product is back in stock we will inform you via email. Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance.

The supported OS is always shown on the package. We, as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out benius such mismatch. We will send you a new replacement product as soon as we receive the return package subject to availability.